We'd like to say a HUGE thank you on behalf of the staff for the lovely gifts and cards that have been received from parents. The kind words that have been spoken about the staff, whether in person, in an email or social media comment or in a card have been quite overwhelming. It lovely to know that the quality of our care for your children means so much.
There was one particular message from a parent in a thank-you card that made many people quite emotional when they read it and we have permission to print it below...
"I just wanted to say the biggest thank you from the bottom of my heart for everything you have done for [name redacted] and for us. From day one you have had such a wonderful relationship which has been so lovely to see. You have heard her even though she can’t speak yet, understood her needs and advocated for her. You have treated her with such care, kindness and respect – exactly how I always hoped someone would treat my daughter if I wasn’t there. Handing over my whole heart and world to a complete stranger was one of the hardest things I ever had to do, but you made it so much easier. Knowing she was with you gave me so much peace of mind and I’ll never be able to thank you enough for that. You’ve also been such a support to me, taking the time to chat every day, answering my endless questions and always being there with a smile and reassurance. As a mum ‘doing this on my own’ without any family support, this has meant so much. I know it’s not ‘goodbye’, but it is the end of a very important chapter for [name redacted] and I, and we are so grateful that you were a part of it. Thank you for everything."
We're glad so many of you think the world of our staff. They are hardworking and quite brilliant and we're glad so many of you recognise and appreciate that!
Have a great weekend everyone!