We have grown to become a well respected and trusted day care setting since opening in 2007. Word of mouth and recommendations from our lovely parents are the main source of requests for viewings and childcare places from prospective parents, which tells us we must be doing something right!
We have had hundreds of satisfied parents, carers and children over the years who have enjoyed their experience with us and have given extremely positive comments.
But don’t take our word for it! Read below just a (very) small selection of the comments sent to us via email, by social media, in ‘thank you’ cards and via online, anonymous questionnaires / surveys!
These comments are mainly from parents, but when made by someone else such as a visitor, this is noted.
Recent comments...
“Thank you so much for being such a wonderful first Key Worker for our little girl. We feel incredibly lucky that she had you to guide her and make her days happy. I was dreading going back to work after mat leave but your kindness, bubbly energy and the way you always made time to chat to us has meant everything to us (I’m going to miss our daily chats at pick-ups) and made the transition easier. I know [name redacted] is going to miss you lots! Thank you for everything! You are a diamond and brilliant at your job!”
“What a fabulous run up to Christmas! Absolutely love all the photos and Christmas things you've done this year. Once again you've proven that you're the best nursery around. Hope you all have a fab and well deserved break X X X!”
 |
| Santa Visit |
“Just a quick email to say a massive congratulations on your recent ITERs! I came into work this morning to an email from the advisory team saying how hard you have all worked and that it is the changes to routine/schedule, accessibility to play materials and the choices that have had the most effect on the quality of provision. Well done!” – Emma Treadgold, Head of Flying Start, Torfaen
“Just wanted to message to say how lovely yesterday’s Xmas sing along was. Thoroughly enjoyed watching them all sing songs - they did so well! Thanks to Chums and the girls in preschool, can see all the hard work they put in to make it happen!”
“Just wanted to say thank you for supporting us again this year. We’d be lost without your continued support. The future is looking bright at Talywain RFC and businesses like yours make it happen. We really appreciate it!” – Seniors Captain & Juniors/Mini's Coach, Talywain RFC.
“To all the wonderful team at Little Chums. As [name redacted] moves on to the next chapter, we wanted to take a moment to express our deepest gratitude for everything you’ve done over the years. It’s hard to believe he’s been with you since he was just 9 months old, and now, at 5, he’s grown into a confident, kind, and curious little boy, thanks in no small part to your care and guidance. You’ve been such a big part of his early life, nurturing him, teaching him, comforting him and helping him discover the world around him. We’ll never forget the warmth, patience and love you’ve shown, not just to him but to us as a family. It’s been such a comfort knowing he was in such good hands each day. Although it’s bittersweet to say goodbye, we leave with full hearts and so many wonderful memories. Thank you for being such an important part of his journey, for all the songs, stories, cuddles and milestones along the way. He will miss you all dearly. With love and gratitude.”
 |
| Bonfire Night |
“We cannot believe that the time has come for [name redacted] to leave already! We would like to thank you all for giving her the best start in her education and learning. From day one she has loved coming to Little Chums, she has formed lovely new friendships and has had a fantastic time under the care and guidance of your team. Your professionalism and enthusiasm for events and themes is outstanding. You go above and beyond to make them special and as a result we have so many precious memories of [name redacted] at Little Chums to keep and to remind us how happy she was with you. I am sure you know this already about your team, but they really are a fantastic bunch of girls. Nothing is ever too much trouble for them. In particular we would like to thank Hollie, Chloe and Sophie. In the last year we have watched [name redacted] grow in confidence at preschool and thanks to their efforts she is more than ready to start school. We will miss them and I know [name redacted] will too. Without doubt our best decision was choosing Little Chums to start [name redacted]’s education and learning. Thank you for being part of her journey, we will always appreciate what you have done for her.”
“We would like to say a big thank you to all the wonderful staff at Little Chums! Best nursery around! The years that [name redacted]has been with you seems to have flown by. However, there has not been a single day we have worried. All your staff through the stages [name redacted] has been there, have been incredible. Each has shown patience, understanding, kindness and support. We feel very lucky that [name redacted] has spent many of her first years being happy, confident, safe and loved by you all. We cannot thank you enough. Love and thanks.”
“We really can’t believe that [name redacted]’s time with you has come to an end already! A massive THANK-YOU to all your fabulous staff who have made [name redacted]’s time one we will always remember fondly. [Name redacted] has loved Little Chums from day one, we have never had a day where she didn’t want to go. The learning and loving environment you create has really given [name redacted] the best of starts. The attention to detail and care you put in to events and themes is so impressive and has been very appreciated. [Name redacted]’s learning journal still makes me cry when I see how happy and content [name redacted] has been at Little Chums. We will miss you all, but thank you from the bottom of our hearts for allowing [name redacted] to thrive!”
“I just wanted to say a huge thank you to every one of you at Little Chums Nursery. A parent’s worst fear is leaving their children in someone else’s care, but never once have I felt anything but joy bringing them to Little Chums. I cried on their first day but it’s safe to say I’ve cried more about their last! You all never fail to make every occasion special and create precious memories for the boys and us! It’s now time for them to venture to big boys school and you’ve had a massive part in making them more than ready. The first couple of years are so important in shaping them for their future selves and every single one of you have had an important role in that. I will cherish [name redacted] and [name redacted]’s time at Little Chums forever. Thank you from the bottom of our hearts, we will miss you all dearly!”
 |
| Preschool visit to the library |
“A massive thank you to every one of you who’ve helped look after [name redacted]. We feel so lucky to have sent [name redacted] to a nursery where she has been looked after so wonderfully from Baby Room to Preschool. She (and we!) have so many wonderful memories from her time at Chums and she is really going to miss you all. Over the past 4 years you have all been such a big part of her life, helping her grow, learn and flourish in ways we will always be grateful for. The care and attention you have all given has meant the world to us! And now, we just wanted say, as [name redacted] moves on to ‘big girl school’, a massive thank you from the bottom of our hearts.”
“Thank you for looking after [name redacted] so wonderfully in Preschool and helping to make it a fun and memorable time. We have really appreciated your patience and kindness in helping [name redacted] to thrive.”
"To all the wonderful staff at Little Chums Nursery. As we come to the end of an incredibly special chapter, we just want to say the biggest thank you from the bottom of our hearts. After six amazing years with you, first with [name redacted] and then with [name redacted], it's hard to put into words just how much you've all meant to our family. Choosing Little Chums was without doubt one of the best decisions we've ever made. You have given our boys the happiest of starts, filled with laughter, learning and love. Every single member of staff, past and present, has played a part in shaping their early years and for that we are forever grateful. Your warmth, patience and genuine care have made all the difference. You've been more than a nursery, you've been like an extended family and we will always carry that with us. Thank you again for everything. We will miss you loads. With love and appreciation..."
“I just wanted to send an email of thanks in providing a lovely environment for [name redacted] over the last 4 years. The graduation ceremony was wonderful and the scrap book was amazing. It was so nice to see the photos of [name redacted] over the years during her time at Little Chums. The effort that goes into the things that they bring home isn't lost on me, and we feel so lucky that she has attended such a fabulous nursery. Please can you pass on our thanks again to the girls, and we look forward to seeing them again in a few months with [name redacted]!”
“End of an era today, her last day at Little Chums Nursery. What can I say about the nursery? They literally saved [name redacted]’s life when Shauna realised [name redacted] was changing colour whilst having a bottle [because of an undiagnosed condition]. Without them, where would we be? [Name redacted] started as a quiet 9 month old baby, they watched her starting walking and listened to her first words and now listen to her endless talking! What a 4 years it has been! The girls are worth their weight in gold, I know we are going to miss everyone! Like I said, we could be back, as I don’t think [name redacted] will enjoy walking from school to Sonic! Thank you all for everything you have done for both [name redacted] and [name redacted].”
 |
| Canal Basin Visit |
“I just want to say a massive thank you to you and all the girls over the years who have looked after [name redacted]. I will be forever grateful for the love, care and encouragement you have all given. [Name redacted] has truly strived in all areas because of the teachings that you have given. I have never worried dropping [name redacted] off in your care as I know that she will be well looked after and happy. Your staff are absolutely fantastic. [Name redacted] coming to Little Chums has been amazing and we are so grateful and thankful that she has been able to spend so many wonderful years with you.”
“[I] wanted to email to say that [name redacted] is in the more advanced class starting in Reception, that’s obviously has a lot to do with him going to Chums because, I can’t speak for the other parents, but I don’t do any school work with [name redacted], I just don’t have time so thanks to Chums for all their hard work!”
“I can't believe how quickly time has gone! [Name redacted] has really enjoyed her time at Little Chums and you have all been wonderful! I can't recommend you enough! I'm glad [name redacted] has got a bit longer to go!”
“To everyone who has been involved in [name redacted]’s journey here. Where to start! We just want to say a huge thank you for being such a kind, caring and fundamental part of [name redacted]’s life. He has loved every day he has spent at Little Chums and it is obvious how much time and empathy is pared into each child with all of you. You as a nursery have made some tough moments easier by being approachable, gentle and just amazing. Never underestimate what a positive and powerful impact you have on your children’s and their families lives!”
“[I’ve] never really settled anywhere else since leaving Chums. That place made such a big positive impact on my life, great friends and people.” (Former member of staff)
 |
| Local Field Walk |
“I certainly don’t say thank you enough! There is no wonder why your waiting list is so big, knowing the child will be brilliantly cared for! HUMONGUS THANK YOU!!!”
“You really do have the most amazing staff… I would not trust anyone else to look after my boys, it’s so reassuring knowing that you all treat the children like they are your own.”
“Your staff are the absolute best! [name redacted] would not be half the little girl she is now if it wasn’t for all of you! Nothing is ever too much trouble, you go above and beyond. I think I’ll be more upset when it’s time for [name redacted], to leave! Would choose Little Chums every single time!”
“I just wanted to say the biggest thank you from the bottom of my heart for everything you have done for [name redacted] and for us. From day one you have had such a wonderful relationship which has been so lovely to see. You have heard her even though she can’t speak yet, understood her needs and advocated for her. You have treated her with such care, kindness and respect – exactly how I always hoped someone would treat my daughter if I wasn’t there. Handing over my whole heart and world to a complete stranger was one of the hardest things I ever had to do, but you made it so much easier. Knowing she was with you gave me so much peace of mind and I’ll never be able to thank you enough for that. You’ve also been such a support to me, taking the time to chat every day, answering my endless questions and always being there with a smile and reassurance. As a mum ‘doing this on my own’ without any family support, this has meant so much. I know it’s not ‘goodbye’, but it is the end of a very important chapter for [name redacted] and I, and we are so grateful that you were a part of it. Thank you for everything.”
“As a great grandparent of one of your charges, whose grand daughter tells us of your care not only of our little one but her also , I am so grateful. Many thanks and God bless you.”
 |
| Learning in the Outdoor Classroom |
“Absolutely go above and beyond, very grateful!”
“...so lovely, wonderful nursery giving the children experiences like this with their friends, thanks to all the staff!”
“A massive thank you to you all for making his days really enjoyable, he always looks so happy on all the photos we see.”
“I say it all the time, one of our best decisions was choosing you for our boys!”
“Merry Christmas! Thank you for making it so special, like the rest of the year for the children. [Name redacted] is a boy of few words but he absolutely loves nursery!”
"Thank you for helping make Christmas so magical for them!"
 |
| Preschool enjoy trike & scooter play |
“Thank you for an amazing year with [name redacted], it makes me so happy he enjoys [nursery] so much!”
“Thank you for everything you do for our children and for being so accommodating. It's always much appreciated.”
“I just wanted to send an email to say thank you for the girls time at chums. [Names redacted] have enjoyed breakfast club and I know they’re going to miss it. The staff at Chums are like family to the girls and they talk very highly of them all the time, they’re always telling me funny stories or letting me know how excited they are to see staff. They’ve always been well looked after and I am thankful for that. I am sure we will still have some contact now and then through Lauren but I wanted to let you know, what I am sure you’re already aware of - your whole team is amazing.”
“Our son started in the baby room and went right through to finishing preschool. Our daughter will be starting with you next year and there was no other choice for us where we would send our daughter. We have loved the care provided to our son and it's felt like an extension of our family at times and it's been incredibly appreciated by us all.”
 |
| Toddlers enjoy outdoor free play |
“So glad I picked Little Chums. Staff are great, the whole environment is wonderful and my child is always happy.”
“The staff are excellent, and I think it’s a credit to the business that both of my children have been cared for by the same staff which I think speaks very highly of the high standards not only for our children but the working conditions for the staff!”
“Honestly could not ask for a better nursery, we can’t believe how much [name redacted]’s confidence has grown over her time at little chums. Each and every one of the girls we’ve had interactions with have been nothing short of amazing! Would 100% recommend little chums to anyone.”
“The staff are fantastic! Can’t thank them all enough for the care that they provide. Nothing is ever too much trouble. Communication is always fantastic and the time that they spend making nursery so much fun is really appreciated. A special thank you for all of the effort that they put in to sending home photos of the children, these are always cherished.”
“Everyone works so hard so they all have my appreciation, but Sophie, Hollie Felton, Holly Bailey and Coco are worth their weight in gold!”
“I can’t thank the staff enough at little chums for everything and running such a professional supportive nursery. A special thanks to Lauren, Shauna and Chantelle for help beyond what I can even explain - we are eternally grateful.”
“Brilliant nursery girls are fab, [name redacted] loves little chums I have no worries when she is in your hands! Thank you all!”
 |
| Whole nursery snow day in our field |
“You are all fabulous, and from what we can see, and also hear from our little one, needs are being met and frequently pass expectations.”
“I have been really happy with my child at little chums and my child has come on really well. Even when my little one is reluctant to go in they always come out with a big smile on their face and tell me what a great day they've had.”
“I cannot express our gratitude enough to the staff. You are our child’s second family & they love coming to you guys. The staff are amazing and your hard work and dedication to our little ones doesn’t go unnoticed.”
“Our daughter has always been well cared for. The staff are very creative - the variety of activities and opportunities they provide is excellent and much appreciated. The effort that goes into themed events is particularly appreciated. Thank you.”
Older comments...